You can list each conversation between students and the AI chat by conversation and review the full exchange. To review by course, use the AI Chat tab in Learning Analytics. To review across the whole organization, use AI Chat History in the organization. To see trends in questions by class, check the Stumbling Point Analysis tab in Learning Analytics.
A group administrator can review conversations of students in the groups they manage and of courses linked to those groups. The AI Chat tab in Learning Analytics is shown only to people who can review conversations for that course.
Course List → the target course → Learning Analytics, then select the AI Chat tab.AI Chat History on the organization screen.You can also open a student's conversations or the list from the chat icon in the progress tab of Learning Analytics, or from Open Conversation in Stumbling Point Analysis.
Specify a class, material, student, group, start and end dates of the question, or a keyword in the question text, then press Filter. In the organization's AI Chat History, you can also specify a course.
No material specified. If you specify a class, only conversations linked to that class's materials are included.The list shows one conversation per row, sorted with the most recent last question first.
| Column | Contents |
|---|---|
| Last question date/time | The date/time of the most recent question that matches the conditions |
| Student | The student who had the conversation |
| Course | The course of the conversation (only in the organization's AI Chat History) |
| Material | The material the conversation started from. Conversations started on the course screen show No material specified |
| Question count | The number of questions that match the conditions |
| Latest question | The most recent question that matches the conditions. When a keyword is specified, it is labeled Matching question and the keyword is highlighted |
Select a question in the list to open the conversation detail page, which shows all messages in the conversation in chronological order. You can check content through links to materials and problems. To check the AI's reference operations, expand AI Operations.
If you open the details while an answer is being generated, press Refresh to get the latest answer and generation status. The refresh keeps your filter conditions.
Use Previous Chat and Next Chat to move to the previous or next conversation, keeping the list's conditions and order. Back to Chat List returns you to the list while keeping the filter conditions and page.
When no conversations match the conditions, a message indicates that there are no matching chats. Check the filter conditions. If you cannot view a conversation through a direct link, check whether the conversation has been deleted or whether it is outside your viewing permissions.
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